Quotes
How do I get a quote?
Send us an email via the Contact Us page with your contact details and we will open up your own YourBooks account for quoting and ordering your books.
Once you have received your login and password from us via email, click on LOG-IN at the top of the home page and click either New Quote > Simplified & Static Products or click Books: Order Now! Choose your book type and click through the options until you are presented with a screen with a series of drop-down tabs. Enter your book information and click Get Price.
How do I find my quote online?
Log in and click View Quotes. Here you can view, download, print and even progress your quotes to the full print order.
If I want to add more quantities to my existing online books how do I do this?
If your quote status is Accepted: click Version Quote at the top, a new quote number will be generated. Then click the pencil icon on the top left side and choose Edit Product. From there you can update any specifications you like including adding or changing the quantity.
If your quote status is In Process: Click the pencil icon on the top left side and choose Edit Product. From there you can update any specifications you like including adding or changing the quantity.
What do I do if my quote needs updating?
Please click the Request a Quote tab and create a new quote request with your new specifications. If you need a small change to an existing quote, such as a page count update, click the Update My Quote tab on the Home page.
If I want to add more quantities to my existing online books how do I do this?
Simply login to your online portal and place the order.
Do I need to get a new quote each time I order my books?
If your page count or specifications change or you want a price for different quantities, yes you will need to create a new quote. If there are no changes, you can simply reorder the book by clicking View Orders. Find the book you want to order, click More Details > Reorder.
If you do need to update your quote, you can base it on an old quote by clicking View Quotes. Find the quote you want to update.
If your quote status is Accepted: click Version Quote at the top, a new quote number will be generated. Then click the pencil icon on the top left side and choose Edit Product. From there you can update any specifications you like including adding or changing the quantity.
If your quote status is In Process: Click the pencil icon on the top left side and choose Edit Product. From there you can update any specifications you like including adding or changing the quantity.
I need Help!
What do I do if my books do not arrive within 2 days of dispatch?
Check to make sure that you have not missed a card left by the courier if you were not there to collect the order. Then check online to ensure the delivery address and instructions you gave us are correct. To do this, log in to your ordering site. Click the View Orders tab. Find your order and click More Details. On this page you can see the Expected Despatch date, Consignment number and Despatch status.
Printing Your Books
How long will it take to print my book?
After you have placed the order for your book online, our standard delivery time is 6 business days. For delivery to a rural address, allow for 8 business days. Please note that if no one will be on site to receive your books, you must leave a note in the online delivery instructions as to where the books can be left. This location must be under cover or the courier will not leave them.
How do I know what paper stock to choose?
Your book consultant can help you with this. Please email them at sales@yourbooks.co.nz. Here is a brief example of the stocks and their common uses:
- Creamy Book Paper – Novels.
- 100gsm, 80gsm white offset – Non-fiction with illustrations, or technical books.
- 115gsm matt coated – Non-fiction with illustrations, art books, history books etc. Typically a book with a lot of images and photos.
- 150gsm – 170gsm satin – Children’s picture books as the paper is thicker, which means that colourful images won’t show through the pages.
Barcodes
Do I need a barcode?
Booksellers will require your book to have a barcode.
Apply for your barcode through the National Library of New Zealand website.
Once you have your 13-digit number (ISBN/ISSN), you can order your barcode from the YourBooks online store. We can place this barcode on your cover or you can order just the barcode in the size you require.